Reference

How g82 Handles Your Personal Information

At g82, we take every step to ensure the personal information you share with us stays secure, is used only for the purposes you expect, and is never…

End-to-End EncryptionNo Third-Party Data SalesIndian Account Holders CoveredClear Retention PeriodsDirect Deletion Requests Accepted

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What This Privacy Policy Covers

g82 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data collected through the g82 platform, including information you provide when opening an account, making a deposit via UPI, Paytm or PhonePe, or contacting our support team. The scope of your rights under this policy depends on local law

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and is available where local law permits. We process data to verify your identity, complete financial transactions, prevent fraud, and keep your account secure. Data shared during payment flows — such as UPI IDs or Paytm-linked mobile numbers — is used solely to process that transaction
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and is not stored beyond the period required for reconciliation and regulatory compliance. If you browse without an account, anonymised session data may still be collected for performance monitoring.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a copy of the information we hold, or need to report a…

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at g82

We built our data practices around transparency and control. From the moment you open an account, your information is handled under strict internal protocols covering collection, storage, access…

Encryption at Rest and in Transit

All personal data — including UPI identifiers and account credentials — is encrypted using AES-256 at rest and TLS 1.

Cookie Use and Consent

We use strictly necessary cookies to keep your session active and analytical cookies to understand how pages are used.

Account Security Measures

Two-factor authentication is available on all accounts. Login attempts from unrecognised devices trigger an additional verification step sent to your…

Data Retention Periods

Account data is retained for as long as your account remains active and for a further period required by applicable…

Who Can Access Your Data

Access to personal data within g82 is restricted on a need-to-know basis.

How to Request Changes or Deletion

Submit a correction or deletion request through the in-account Privacy Requests form or by emailing the privacy team directly.

Common Questions About Your Privacy at g82

We get a range of questions about how personal data works on the platform. The answers below cover the most common concerns — from what we collect during a UPI deposit to how you can permanently remove your data from our systems.

We collect your name, email address, mobile number and date of birth during account creation. If you verify your identity, a copy of your ID document is also stored in our secure document vault, encrypted and accessible only to our verification team.

UPI IDs and Paytm-linked mobile numbers are retained only for the period needed to reconcile the transaction and satisfy applicable financial regulations. They are not used for marketing and are never shared with unrelated third parties.

Yes. Submit a data access request through Account Settings under Privacy Requests, or email our privacy team. We will compile and deliver a structured copy of your data within the timeframe required under applicable law, usually within 30 days.

Use the deletion request option in the Privacy Requests form inside your account settings. We will action it within five working days. Some transaction records may be retained for the legally required period even after deletion of profile data.

We do not sell or rent your personal data to advertisers. We may share anonymised, aggregated statistics with analytics partners, but these contain no information that identifies you individually.

We use session cookies to keep you logged in and analytical cookies to improve page performance. You can turn off non-essential cookies from the Cookie Settings panel in our footer at any time without affecting your ability to use the platform.

Contact our data protection officer directly via the email address listed in the support section above. If you are unsatisfied with our response, you may escalate the matter to the relevant data protection authority applicable under your local law.

How g82 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security at g82

Encryption at Rest and in Transit

Cookie Use and Consent

Account Security Measures

Data Retention Periods

Who Can Access Your Data

How to Request Changes or Deletion

Common Questions About Your Privacy at g82

01 What personal data does g82 collect when I open an account?

02 Does g82 store my UPI ID or Paytm number after a transaction?

03 Can I request a full copy of the data g82 holds on me?

04 How do I ask g82 to delete my personal data?

05 Does g82 share my data with third-party advertisers?

06 How does g82 use cookies and can I turn them off?

07 Who do I contact if I believe my privacy rights have been violated?

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